Talk to a Tech
Call us today toll-free at 1-866-457-5937 to schedule a technical phone support call. We will help troubleshoot the issues you are having with your lighting control system. We have replacement parts for many systems and can schedule a field service visit if necessary.
Here are some examples of common issues we can assist you with over the phone*:
- Resetting your lighting control system (usually after a power outage, surge or sag)
- Resetting your lighting console
- Very basic reprogramming of wall or control stations
- Diagnosing a lighting issue (flickering lights, time clock issues, etc.)
- Questions about converting to LED (We HIGHLY recommend you speak to a professional before making any type of switch! All LED's do NOT work with all DIMMING systems!!)
- Questions about upgrading or retrofitting your wall control stations (especially those that are no longer supported).
- Questions about keeping your old systems running
- Questions about budgeting/planning for new systems
*Note! Each and every system is unique! Our ability to answer may be dependent on the components of your system. Don't see your questions listed above? Give us a call! Our techs love to solve problems and love to help!