This is a surcharge for the ADVANCE REPLACEMENT of the following items:
Viewpoint entry station, repair
Viewpoint LED station, repair
Viewpoint LCD station, repair
With the Advance Replacement, the following will happen:
1. You will purchase the repair of one of the following items: Viewpoint entry, Viewpoint LED, or Viewpoint LCD station.
2. We will advance ship you a good, working station.
3. We will include with the station a return shipping label for the return of the bad item to us.
4. You will install the advance replacement station and then ship your bad station back to us.
5. You have up to 5 business days after receipt of the advance replacement item to ship back the bad station to us.
6. If you do not ship back your bad station, then we will charge your credit card or account for the dollar value of the repair for a second time. This means that if you purchase a $260 repair and fail to return ship us your bad station then we will charge you an additional $260 in repair costs.
7. You will keep the advance replacement station permanently and the bad station that is returned to us becomes ours.
8. Please call 1-866-457-5937 with any questions.